Privacy

Privacy Notice

Here’s what happens when you contact us through this website.

Your Neighborhood Service Guy, LLC is the business operating this website and providing the services described here.

What we receive

The request form asks for a name, phone number, email, service address, city, service choice and a short description. Timing preference and Community Rate inquiry are optional. Please don’t send payment card details, a diagnosis, door codes or other sensitive information in the form.

How we use it

We use the information to review your request, respond, discuss scope and pricing, and arrange service if we both agree to proceed. A submission does not create an account. Your request is saved in our business service system. We email you a receipt and notify the business so we can review it. Website hosting and email delivery also create routine technical logs. We use security measures to limit spam and automated requests.

Choices while you browse

This browser tab remembers your chosen jobs while you explore our services. The selection expires after 24 hours and clears after a confirmed request or when you clear saved request details. Choosing jobs does not submit a request.

Sharing and retention

We use service providers to host the site, store service records and deliver messages. We do not sell the information you submit. We keep request correspondence as needed to respond, provide service, maintain business records and resolve questions.

Account deletion

If you created an account, open Your account → Privacy and account deletion to request deletion, review company retention notices, cancel before processing or confirm deletion after company review. Account deletion permanently removes the sign-in identity and revokes access across linked companies. It does not cancel service or settle invoices. Original submissions, service records, invoices, receipts, private files and audit evidence may be retained for reviewed business and legal obligations, including legal holds. Company retention periods schedule review rather than automatic erasure. Account deletion does not automatically erase backups. Keep the private deletion receipt to check or resume an interrupted confirmed deletion. You can also contact us below about information submitted without an account.

Optional address check

If you press Check address, we send only the entered street address, city, state and any ZIP code to the U.S. Census Bureau address matcher. We do not send your name, phone, email or job details for this check. Street-range matches are suggestions; they do not prove a building, apartment or delivery point exists. You choose whether to use a suggestion, and you can submit a service request without checking. The result is not used to determine service eligibility, taxes or ownership.

Outdoor service planning

For an outdoor appointment, an authorized business owner may check weather while planning your service. This sends the saved street address, city, state and ZIP code to the U.S. Census Bureau to find an approximate map location, and that location to the National Weather Service for forecasts and alerts. Your name, phone number, email and job notes are not sent for that check. Weather information does not automatically cancel or change your appointment.

Optional owner app alerts

If you choose to connect an owner iPhone or iPad for alerts, the service uses an encrypted device notification token and your reviewed alert preferences. Apple delivers generic new-request and appointment notices. Customer names, service addresses and invoice amounts stay inside the signed-in workspace. Alerts are optional; you can stop a device’s alerts in Settings. Stopping alerts removes its saved notification token while retaining the nonsecret business audit record. Signing and phone-alert activation require separate setup.

Job applications

If you apply for work, we collect your contact information, relevant skills, experience, availability, answers to basic work requirements and an optional PDF resume. Applications are private to the business owner, separate from customer marketing lists, and used to review your interest and communicate about potential work. We retain recruiting records for applicable recordkeeping needs and review correction or withdrawal requests by phone. Please do not submit ID documents, Social Security numbers, banking, medical or criminal-history information. Any lawful later hiring checks are handled separately. We do not use AI to score applicants or make hiring decisions. The browser stores only a temporary receipt-check key, not your application answers or resume.

Contact

To ask about your request information or request a correction or deletion where feasible, use the Call link at the bottom of this page or email us.

Last updated November 1, 2026.

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